Tag: customer experience

Customer Experience is the King of E-Commerce

By | September 11th, 2018

Customer Experience is the King of E-Commerce In the age of instant gratification, customer experience is everything! A personalized, engaging customer experience is critical for the success of any marketing initiative in the modern landscape. A Walker Sands study found that 86% of buyers will pay more for a better customer experience. By 2020, customer […]

How Real-World Retailers Can Better Compete With Ecommerce

By | September 13th, 2017

With an influx of consumer purchasing decisions driving ecommerce today, retail stores are struggling to find innovative ways to keep consumers walking through their doors. Small businesses must take action in order to survive the digital evolution. Fortunately, by targeting the right consumers there are optimal ways brick-and-mortar retailers can thrive. The Power of Touch […]

The Omni Channel Challenge – 3 Tips on How your Organization can transition to a full customer shopping experience

By | February 24th, 2016

“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell “The customer experience is the next competitive battleground.” ~ Jerry Gregoire “Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” ~ Mark Cuban We […]