We always want to hear from you, so don’t hesitate to get in touch.


 +1 866 280 4013 within the U.S.
 +1 937-610-4223 outside the U.S.
    1WorldSync, 300 Charles Ewing Boulevard, Ewing, NJ 08628

Technical Support

Technical support hours: Monday–Friday, 8:00 AM–8:00 PM ET

Billing or General Inquiries

Sales and Business Development Opportunities

1WorldSync Solution Center (Americas)

  Pre-Production and Production

Global Media Inquiries

  Matthew Galassini, Senior Manager, Corporate Marketing:

Employment Verification Inquiries


 +49 221 93373-100
    1WorldSync, Maarweg 165, 50825 Cologne, Germany

Sales Europe

  +49 221 93373-333

Access Management

To request password resets, new and additional users, or a change of company name (for customers with existing licences or service contracts only)

Customer Service & Support

Scope: Publishing UI, Standard Excel, Validation Rules, Approval UI

  +49 221 93373-333
    Contact form
Operating support hours: Monday–Friday, 8:00 AM–6:00 PM

Technical Support

Scope: Machine to Machine, Partner, GS1 Member Organisation

  +49 221 93373-200
Operating support hours: Monday–Friday, 8:00 AM–6:00 PM


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