Professional Services

Customer Enablement

Delivering best-in-class product information management strategies and services to support customer vision and growth.

1WorldSync Professional Services is designed to support customers on their journey through the life cycle of Product Information Management. Its purpose is to eliminate costly data errors, increase supply chain efficiencies, and promote advancement of next-generation technologies. 1WorldSync’s services are intended to help you share information with your trading partners, making your supply chain more visible, secure and sustainable.

Professional Services Capabilities

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We offer services that can be customized for organizations needing to meet regulations and initiatives such as the FDA’s UDI Regulation and CPG’s SmartLabel initative. Our Omni-Channel services packages will help to increase your number of product items online and grow your sales pipeline.

  • 1WorldSync Implementation Services provide a structured framework and proven methodology for implementing Data Synchronization. Our subject matter experts have refined this methodology to include practical guidance on business process design, data mapping, and technical assistance for sharing standard product information.
  • 1WorldSync Advisory Services support organizations as they implement a Product Information Management solution through the voluntary adoption and usage of GS1 Standards. Leveraging our knowledge and experience from more than 100 customer engagements, our team provides guidance around industry best practices for increasing value chain efficiencies and eliminating costly errors.
  • Learn how 1WorldSync’s Implementation Services enables customers for success
  • Understand how Kellogg’s Product Information is meeting the needs of global regulations and beyond

 

For more information on our Customer Enablement capabilities—and how they can help your business—please call us at +1 866.280.4013

 

 

Meet Our Experts

  • Cristina Macias

    Cristina Macias

    Cristina Macias has over fourteen years of experience implementing data sources and recipients on 1WorldSync solutions. She has extensive experience as an Implementation Manager coaching customers of all verticals on the 1WorldSync Item Management application, Spreadsheet Load Tool, FUSE, and on the 1WorldSync XML messages. As a veteran on the Implementation Team, she is an authority on understanding data synchronization from all aspects, including synchronizing with GS1 Canada and FDA. As a Foodservice expert, she has worked directly with Foodservice distributors and suppliers. Cristina is an integral participant in the 1WorldSync Foodservice Workgroup and helps run the Foodservice Yammer Group. Cristina has played a vital role in developing and delivering education and training to 1WorldSync customers.

  • Tamara Kenney

    Tamara Kenney

    Tamara Kenney is the Practice Lead for 1WorldSync’s Item Setup solution set. She is a technology-based product management and business operations professional with success launching commercial solutions to market and ensuring effective and profitable ongoing operations.
    Tamara’s proven track record of creating efficient processes and quality service in sales, marketing, customer care, finance, supply chain and master data management is integral to the successful delivery of 1WorldSync’s Item Setup solutions for major retailers and their suppliers globally.

  • Vanessa Calimag Lin

    Vanessa Calimag Lin

    Vanessa Lin has more than 14 years of experience in supply chain technology. With more than a decade of service at 1WorldSync, she serves as the PIM Practice Lead and is a seasoned expert in Global Data Synchronization (GDS), regularly advising clients on GS1 Standards, Product Data Management (PDM) strategies, and supporting technologies, with a focus on PIM solutions. She has proven experience in business process mapping and process reengineering in PDM initiatives across multiple industries such as Healthcare, Retail, Foodservice and Consumer Packaged Goods (CPG). She brings to the table a wealth of experience in implementing manufacturers in the GDS and PIM space, piloting various business scenarios in a test environment, and overseeing the migration to production. She currently mentors a team of global PIM Consultants leveraging a proven implementation methodology. Prior to joining 1WorldSync, Mrs. Lin was an EDI Coordinator at USF Logistics and Distribution.

What Customers Are Saying

  • The 1WorldSync recommendations clearly documented the specific areas for improvement. We were provided documents and procedures, saving us time and making us better.

    John Cieslewski, Sun Products

  • By simply using product collaboration services, we're in the market at least six days earlier than before.

    Rob Hoffman, The Hershey Company

  • The 1WorldSync recommendations clearly documented the specific areas for improvement. We were provided documents and procedures, saving us time and making us better.

    John Cieslewski, Sun Products

  • By simply using product collaboration services, we're in the market at least six days earlier than before.

    Rob Hoffman, The Hershey Company